USER PRIVACY STATEMENT
- Our terms and conditions are always accountable it comes to keep the policies confidential. The entire custody of the data and information of the customers is with us.
- There is a need to protect the most personal data and information which customers provide us.
- Our data protection and privacypolicy are modified and adapted in the same way in order to ensure reliability.
- Our privacy policies are dependent on providing the customers and user secure access when they are on to our website.
- PinKonnect Express Pvt Ltd built the Paapos Rider app as a Commercial app. This SERVICE is provided by PinKonnect Express Pvt ltd and is intended for use as is.
- This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Information We Collect Through Your Use of Our Services
When you use our Services, we collect information about you in the following general categories:
: When you use the Services for delivery of goods, we collect precise location data about the Delivery of goods from the PAAPOS app used by the Courier. If you permit the PAAPOS app to access location services through the permission system used by your mobile operating system ("platform"), we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
The location information of the Courier shall be shared with you and PAAPOS at the time when the Courier is providing services of delivery as assigned to him. We do not share location information, with third parties except for the purpose to provide the services, connected to the delivery, to creation of the analyses, reports or other such analytical corroborated information which will assist PAAPOS in improving the service offerings.
The location information so collected shall be stored on our servers in the App or otherwise as per the storage policies of PAAPOS. Any anonymized information shall be stored at the PAAPOS's discretion.
After you have stopped using PAAPOS app for the delivery services or the Courier has stopped to provide the delivery services to PAAPOS or your contract with PAAPOS has been terminated,
: If you permit the PAAPOS app to access the address book on your device
through the permission system used by your mobile platform, we may access and store names
and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection.
: We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance of delivery of goods, and other related transaction details.
Usage and Preference Information
: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and various, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Call and SMS Data
: Our Services facilitate communications between Users and Couriers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties' phone numbers, and the content of the SMS message.
: When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
Important Information About Platform Permissions
Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the PAAPOS app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the PAAPOS app seeks before you first use the app, and your use of the app constitutes your consent. To learn about the platform-level permissions that the app seeks, please visit our new iOS Permissions page and Android Permissions page. Sometimes these permissions require more explanation than the platforms themselves provide, and the permissions we request will change over time, so we've created these pages to serve as authoritative and up-to-date resources for our users.
Information We Collect from Other Sources
We may also receive information from other sources and combine that with information we collect through our Services. For example:
If you choose to link, create, or log in to your PAAPOS account with a payment provider (e.g., Google Wallet) or social media service (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.
When you request on demand services, our Couriers may provide us with a User rating after providing services to you.
If you also interact with our Services in another capacity, for instance as a Courier or user of other apps we provide, we may combine or associate that information with information we have collected from you in your capacity as a User
Use of Information
We may use the information we collect about you to:
Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users and Couriers, develop safety features, authenticate users, and send product updates and administrative messages
Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends
Send or facilitate communications (i) between you and a Courier or (ii) between you and a contact of yours whom you wish to deliver the goods, at your direction in connection with your use of certain features, such as expected date and time of delivery of goods, name and details of courier who will be providing delivery services.
Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of PAAPOS and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards
Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.
We may transfer the information described in this Statement to, and process and store it in India. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Statement.
Sharing of Information
We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:
Through Our Services
We may share your information:
With Couriers to enable them to provide the Services you request. For example, we share your name, average User rating given by Couriers, and pickup and delivery locations of goods with Couriers
With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public
With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
In this context, we would request you to keep using the updated version of our app and also take the periodic follow up from our website in order to know the updates.
Shielding the unauthorized or manipulative access to our website, we ensure the secure access. We safeguard the information in data procedurals available with us.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Under any circumstances, you cannot hold us liable for it thus kindly assure yourself before proceeding with the third-party link.
Analytics and Advertising Services Provided by Others
You may correct your account information at any time by logging into your online or in-app account. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.
PAAPOS will comply with individual's requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.
We may also seek permission for our app's collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device. The Android platform does not provide such a setting.
You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.
Cookies and Advertising
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Changes to the Statement
We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.