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Tracking/ AWB Number

This is a unique identifier assigned to each package that allows customers to track the status of their shipment. Make sure to have the AWB Number before proceeding to track your package.

Shipment status

This indicates the current location and status of the package, including whether it has been picked up, in transit, or delivered.


Step 1: Booked/ Manifested
This will show the date and time of the booking of your package. It will serve as proof for future reference or proceedings.

(It is the initial stage of the shipping process when a shipping label has been created and is being processed. When a package is booked or manifested, the shipping company receives the package details and generates a unique tracking number/AWB. This tracking number identifies the package and tracks its progress as it moves through various transit stages. Once a package has been booked or manifested, the carrier will typically scan it to record its entry into the shipping system. From there, the tracking information will be updated to reflect the package's progress as it moves through various transit stages, such as departure from the origin facility, arrival at a sorting facility, and delivery to the final destination. It's important to note that the "booked" or "manifested" status does not necessarily indicate that the package has been physically picked up by the carrier yet. It simply means that the shipping label has been created, and the package is in the carrier's system for processing. Therefore, it may take some time for the carrier to physically pick up the package and scan it into the system. Overall, the "booked" or "manifested" status is an important milestone in the package tracking process, as it signifies that the package is officially in transit and on its way to its final destination).

Step 2: Estimated delivery date and time
This provides an estimated date and time when the package is expected to be delivered. Learn More.

When a package is shipped, the carrier or shipping company will provide an estimated delivery date and time based on several factors, including the selected shipping method, the destination, and any potential delays during transit. This information is typically updated as the package moves through various transit stages and can be accessed through the tracking page. It's important to note that the estimated delivery date and time is an estimate. While carriers strive to provide accurate delivery estimates, unforeseen circumstances, such as weather events or unexpected delays, can impact the delivery time. As such, it's always a good idea to keep an eye on the tracking information and stay in touch with the carrier or shipping company to ensure that you are aware of any changes or updates to the delivery schedule. If the estimated delivery date and time have passed and the package has not yet arrived, checking the tracking information for any updates or alerts is essential. In some cases, it may be necessary to contact the carrier or shipping company to report a missing or delayed package and to initiate any necessary steps to resolve the issue).

Step 3: Delivery address
This displays the address where the package is ultimately intended to go. Learn More.

When you order a package, you will typically provide a delivery address, including your home address, work address, or another location where you would like the package delivered. As the package is shipped and moves through various stages of transit, the tracking information will provide updates on its location and estimated delivery date. This information will often include the current location of the package, as well as any updates on its expected delivery date and time. The delivery address will be used to route the package to the correct destination, so it's important to ensure that it is accurate and up-to-date. Suppose you need to update the delivery address for a package that is already in transit. In that case, you may need to contact the carrier or shipping company to make the necessary changes.

Step 3: Shipment History
This shows the package's complete journey from when it was picked up until when it was delivered, including all transit stops and delivery attempts.
Step 4: Delivery confirmation
This confirms that the package has been successfully delivered, along with the date and time of delivery and the name of the recipient who signed for the package. Learn More.

Delivery confirmation is typically shown as a status update indicating that the package has been delivered. In some cases, the tracking information may also include additional details such as the time and date of delivery, the name of the recipient who signed for the package, and any notes or comments from the carrier regarding the delivery. It also allows the recipient to confirm that they have received the package and to take any necessary steps, such as opening the package and inspecting the contents or contacting the sender if there are any issues. Suppose the tracking information indicates that the package has been delivered, but the recipient has not confirmed receipt or has not received the package. In that case, it may be necessary to follow up with the recipient to ensure that they have received the package. In such cases, the carrier may also be able to provide additional information or assistance in tracking down the package and confirming delivery. And also, you can ask for the POD (Proof of Delivery) from the courier company.

Step 5: Contact information
This includes the contact information for the logistics and courier service provider, allowing customers to contact them in case of any issues or concerns.
Step 6: Customer service information
This includes contact information for customer service, allowing customers to contact a representative if they have any questions or concerns.

Frequently Asked Question

You can track your package by using the AWB/tracking number provided by the courier service. Simply enter the tracking/AWB number on the courier's website or app, and you will be able to see the status of your package.

If you are not home when the package is delivered, the courier usually leaves a delivery notice with instructions on rescheduling or picking up the package from a local depot.

The estimated delivery time is when the courier expects to deliver the package. It is based on factors such as the destination, the shipping method selected, and any potential delays.

There are several reasons why a package may be delayed, including bad weather, customs issues, incorrect address information, and delivery restrictions.

You can contact our customer service team at 93782-93782

If your package is lost or damaged during shipping, you should contact the courier immediately to file a claim. The courier may investigate the issue and compensate you for any losses or damages.

We allow you to track multiple packages simultaneously by entering multiple tracking numbers on their website or app.

If the tracking information for your shipment is not updating or is incorrect, please contact our customer support team immediately. They will investigate the issue and provide you with the necessary updates or assist you in resolving any discrepancies in the tracking information

Paapos Couriers & Logistics offers a mobile app for conveniently tracking your shipments. Simply download the app from your device's app store, enter the necessary information, and stay updated on the status and progress of your shipments on the go.

No, the delivery status of a shipment cannot be tracked using the recipient's name or address. To track the delivery status, you will need the tracking number provided at the time of shipment or the reference number provided by the courier service.

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